The Privacy Policy of ANZARA LIFESTYLE LTD pertains to the personal information gathered from our customers and job applicants, whether obtained through our website www.nazaaralifestyle.com or through various interactions at our stores in Bangladesh. This policy outlines the details regarding the collection, utilization, disclosure, and overall management of the information we acquire from customers and job applicants. We prioritize safeguarding the privacy of your personal information and offer choices for you to control and limit how we use this data.

Information Collected by ANZARA LIFESTYLE LTD

We collect personal information when you:

• Purchase, order, return or exchange products and services
• Track your order through www.ANZARA LIFESTYLE LTD.net
• Sign up for ANZARA LIFESTYLE LTD newsletter
• Send or purchase a gift card
• Register on our website
• Apply for a position at ANZARA LIFESTYLE LTD through Career page or other third party job portals
• Participate in a promotion or survey
• Contact us with a comment, question or complaint

Shopping

When making cash purchases at our stores, there's no requirement for you to furnish any personal information. However, if you opt to use a credit or debit card for your transactions, we will gather pertinent details related to the card and also obtain your signature to facilitate payment processing. Furthermore, when you submit written suggestions, complaints, or inquiries via email or complaint/suggestion forms, we collect relevant information associated with these communications.

www.nazaaralifestyle.com

i. Registered shoppers: If you sign-up for an account we save basic information about you and purchase history. This enables you to track your order.

ii. Guest shopper: If you sign-up for newsletter, we may collect personal details such as your name, email address and/or mobile number. We use this information to communicate with you and provide you with useful services and special offers.

Phone and Email Orders

ANZARA LIFESTYLE LTD store or www.nazaaralifestyle.com accepts orders placed over phone or email. We will never ask for credit/debit card or any other sensitive information via email or phone. Please do not provide this information over the phone or via fax.

Career

When you apply for a specific or suitable position through www.nazaaralifestyle.com, you may provide us with personal information about yourself, such as that contained in a resume or similar employment-related materials. The information provided is saved in ANZARA LIFESTYLE LTD’s internal server and might be saved no more than one year. We use this information for the purpose of processing and responding to your enquiry or job application. We will not sell your details to any third party or share unless required by law. We only keep your personal information as long as necessary for the purposes collected, or as otherwise required by law.

Newsletter

Individuals who subscribe to our newsletter receive advanced notifications about sales, new products, store openings, and other updates from ANZARA LIFESTYLE LTD. Email addresses provided are strictly used internally for the purpose of delivering these electronic newsletters. We value your privacy and adhere to your rights; therefore, we do not sell or rent your email address to other companies without your explicit consent. If you wish to discontinue receiving our emails, you can easily unsubscribe by clicking the designated link at the bottom of our newsletter.

Upon signing up for our newsletter, you may also choose to provide optional information such as your name, postal code, and product interests. This additional personal information may be utilized to improve and expand our product and service offerings.

Visit or Register on www.nazaaralifestyle.com

Registration is not mandatory for visiting www.nazaaralifestyle.com. However, to access specific services, you have the option to create an account by supplying your chosen email address and password. The personal information you furnish during the account creation or update, as well as at the checkout on our website (including but not limited to name, address, mobile number, email address, billing address, shipping address, and credit card details), is securely stored in electronic files on our web server and internal systems located in Bangladesh.

The information provided during registration is exclusively utilized to fulfill and manage the services you have requested. Additionally, it may be used for other purposes to which you have given your consent.

Promotions and Surveys

Engaging in promotions or responding to surveys may involve the collection of your name, address, mobile number, and email address. This information is gathered to facilitate the administration of your participation in the promotion. In the case of surveys, the data is used to contact you for follow-up questions.

Customer Service through Contact Us (page)

When reaching out to our customer service representatives with questions, feedback, or comments, you might be requested to provide identifying information like your name, address, and telephone number. This information is gathered to verify your identity and facilitate a prompt response to your inquiries or feedback. Additionally, we may retain this information for future assistance. Your feedback, suggestions, and comments are valuable to us, and we may utilize them to monitor and enhance our products, website, or services, which could include implementing improvements through training modules, for example.

Website Analytics

You are welcome to explore www.nazaaralifestyle.com without disclosing your identity or providing personal information. Nevertheless, we automatically collect the IP addresses of our website visitors, along with related data like page requests, browser type, operating system, and average time spent on the site. This information is utilized to monitor and enhance the performance of our website.

To gather product and purchase information, we employ cookies and similar technologies from the pages you visit. Cookies are small pieces of data stored on your computer to recognize you upon your return, aiding us in better understanding your usage patterns on www.nazaaralifestyle.com. This helps us continually refine and improve the website for our customers. You have the option to disable cookies by adjusting your browser preferences, although it's important to note that this may limit access to certain features on the website. The information gathered through cookies may be combined with other identifiable personal information from our records and other sources, used for future marketing initiatives, and to enhance our website presentation and your overall shopping experience.

Social Media

We may provide you with the chance to interact with our content on third-party social networking websites, plug-ins, and applications. When you choose to engage with our content through these platforms, you may grant us access to specific information linked to your social media account (such as your name, username, email address, profile picture, and gender). This access is utilized to deliver the content and is integral to the functioning of the website, plug-in, or application.

Information We Share

We may share or grant access to your personal information with affiliated entities that provide services on our behalf. These services include data processing, online payment handling, product and service delivery, website hosting, email communications, as well as conducting promotions and surveys, all aimed at improving the functionality and user experience of www.nazaaralifestyle.com. All service providers working with us are required to maintain the confidentiality and security of your personal information, using it strictly in compliance with applicable privacy laws. These providers are not authorized to use your information for any purposes other than assisting us in delivering products and services, or as mandated by relevant laws. Your personal data may be stored and processed in Bangladesh and in other third-party locations, including courier services and mobile marketing entities.

Legal Obligations

Please note that ANZARA LIFESTYLE LTD is required to disclose your personal information if compelled by a valid search warrant, legal inquiry, or order. In circumstances involving a breach of agreement, violation of the law, or as mandated by legal requirements in Bangladesh, we may also share your information with investigative bodies.

Security of Personal Details

Ensuring the safeguarding of your privacy is our top priority. We have instituted practical administrative, technical, and physical measures to reduce the risk of loss, theft, unauthorized access, use, modification, and disclosure of the personal information within our custody and control. These security measures involve limiting access to personal information to employees and authorized service providers who necessitate it for the purposes outlined in our Privacy & Security Policy.

To further enhance the security of online access to specific personal information, we may implement password protection measures. It is strongly recommended that you avoid sharing your password with anyone, as we will never request it through unsolicited communications.

Policy Changes

The Privacy Policy of www.nazaaralifestyle.com may undergo periodic updates to accommodate new, unforeseen uses not previously disclosed. Any modifications will be posted here for your reference.

Update Your Profile

If you wish to access, modify, or correct the profile information we have about you, please contact us. To safeguard your privacy, we will take reasonable steps to verify your identity before granting access or making corrections. Alternatively, you can easily update your account details by logging in to www.nazaaralifestyle.com and selecting the Login option.